Securus Technologies, one of the leading providers of criminal justice technology for public safety in the Nation, revealed that they will be issuing a series of reports over the next six months highlighting wrongdoings by Global Tel Link, an organization that supplies telecommunications services in the corrections industry. The reports will reveal many different instances of unethical actions committed by GTL. Securus stated that the aim of these reports will be to influence GTL to practice future ethical behavior.
Highlighting GTL Misconduct
The initial report focuses on the time GTL worked with the Louisiana Department of Corrections to provide inmates with telecommunications services. As revealed in the report, GTL deliberately added extra seconds to inmate calls and also rated these calls higher than permitted under current rate caps. Securus also reports that GTL knowingly inflated charges by adding additional monetary amounts to calls. GTL is also accused of issuing multiple billings for single calls. The report concludes that these actions were fully deliberate on GTL’s end. Over a million dollars in overcharges were billed to state taxpayers as a direct result of these actions.
As this is only the first in the series of reports to be released over the coming six months, GTL certainly has a lot to worry about in terms of their reputation. It remains to be seen what will be revealed in further reports.
The Purpose of Securus Technologies
Securus Technologies, headquartered in Dallas, Texas, serves over 3,000 law enforcement, corrections, and public safety agencies and many inmates across the country. Securus provides monitoring, emergency response, and other important services designed to promote public safety and strives to operate in an ethical manner. In issuing reports such as these, Securus aims to spotlight unethical behaviors in the corrections industry and to promote change throughout the industry that will benefit facilities, inmates, and the public.